Refund Policy

A legal disclaimer

REFUND POLICY

Last Updated: December 31, 2025

Flowerlove Journeys strives to provide thoughtfully curated products and experiences. Please review our Refund Policy carefully before making a purchase.

Due to the nature of our offerings, all sales are considered final except where noted below.

DIGITAL PRODUCTS

All digital products, including but not limited to:

travel e-guides
masterclasses
downloadable content

are non-refundable and non-exchangeable once delivered.

Because digital content is accessible immediately upon purchase, refunds cannot be issued.

SEASONAL CANDLES & LIMITED RELEASE ITEMS

Seasonal candles and limited-release products are produced in small, curated quantities.

For this reason:

All seasonal candles are final sale
No refunds or exchanges are offered unless the item arrives damaged or incorrect

If your candle arrives damaged, please contact us within 7 days of delivery with a photo of the item and packaging so we can assist you.

PHYSICAL PRODUCTS (LIFESTYLE & MERCH)

For non-seasonal physical products (including apparel, accessories, and home items):

Items must be unused, unworn, and in original condition
Requests must be made within 7 days of delivery
Approved returns are eligible for store credit only, unless otherwise stated

Return shipping costs are the responsibility of the customer.

Some items, including print-on-demand products and drop-shipped items, may not be eligible for return. Eligibility will be noted on the product page when applicable.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is:

damaged
defective
incorrect

Please contact us within 7 days of delivery at [your business email] with:

your order number
photos of the item and packaging

We will review the issue and, if approved, offer a replacement or store credit.

REFUND METHOD

Approved refunds or credits will be issued as:

store credit, or
a refund to the original payment method (when applicable)

Processing times may vary depending on the payment provider.

NON-REFUNDABLE SITUATIONS

Refunds will not be issued for:

digital products
seasonal or limited-release items
incorrect address provided by the customer
delays caused by shipping carriers
normal variations in product appearance

QUESTIONS

If you have questions about this Refund Policy or need assistance with an order, please contact us at:

Email: flowerlovejourneys@yahoo.com